The safety of our guests and staff is our top priority. We are carefully monitoring government and Public Health England guidelines to ensure that all possible steps are taken to maintain a safe environment for everyone:
Self Check-In and Check-Out
On the morning of arrival, guests will be sent two access codes. The first is for the outer door which opens into a courtyard garden. The second is either for the front door to the B&B or the Cottage. Guest rooms are left open and keys are on a shelf inside the room.
On Leaving, we kindly request that keys are left inside the room.
Payment for your stay
To avoid unnecessary contact between staff and guests, all payments will be taken from the card used to make bookings. Payment will be taken on the morning of arrival and codes will be sent out once payment has been successfully processed.
For breakfast, we will be providing you with a voucher for next door bakery “Burns The Bread” where you can order a variety of sandwiches and pastry as well as coffee and juice. Its location is 14 High St Glastonbury. From our B&B, once you pass the archway is two doors on the right.
Cleaning guidelines to prevent the spread of COVID19
Laundry: All laundry is professionally cleaned off site. Bed linen and towels are washed at high temperature, sanitized, dried and ironed in steam presses and sealed prior to delivery. Our laundry provider is constantly reviewing all of its processes and making necessary adjustments to ensure compliance with government guidelines.
Cleaning checklist for our staff. We’ve created the following cleaning checklist based on recommendations from the Centers for Disease Control and Prevention (CDC).
Wash your hands thoroughly before and after each cleaning. Use soap and water, and scrub for at least 20 seconds. If that’s not possible, use a hand sanitizer with at least 60% alcohol.
Wear disposable gloves while you clean. Gloves should be thrown out after each cleaning. And make sure to wash your hands immediately after gloves are removed.
Stock up on paper towels, disinfectant wipes, and other disposable cleaning supplies. If you prefer to clean with reusable products, machine-wash them at the highest heat setting appropriate for the material.
Clean, then disinfect. Cleaning is when you use soap or detergent and water to remove dirt, germs and impurities. Disinfecting refers to the use of chemicals like bleach or alcohol to kill germs. Doing both is the best way to reduce the spread of infection.
Use the right disinfectant. Diluted household bleach solutions, cleaning products with at least 70% alcohol, and most common disinfectants registered by the Environmental Protection Agency are believed to be effective against the coronavirus
Focus on frequently touched surfaces. Light switches, doorknobs, remote controls, and faucet handles are just a few of the areas you’ll need to disinfect.
Don’t forget about sofas, rugs, drapes, and other soft, porous surfaces. Carefully remove any visible dirt or grime, then use the appropriate cleaner for the material. If possible, machine-wash items according to the manufacturer’s instructions.
Clean and disinfect laundry baskets and hampers. Consider using a liner that’s either disposable or machine washable.
Empty the vacuum cleaner after every cleaning. Disinfect the vacuum cleaner, along with other cleaning appliances like the dishwasher and washing machine.
Remember to check the expiration dates on your supplies. And never mix household bleach with ammonia or other cleaning solutions—doing so can release toxic gases.